Schwab has notified us that a new scam campaign has been launched against account holders. This one combines computer pop-up messages and phone calls. The scheme “combines elements of electronic tech support scams with impersonations of real personnel at the Federal Reserve and Schwab” with the objective of obtaining clients’ assets and sensitive information. From our Schwab notice:
The scam works as follows:
To make the story believable, clients are receiving personalized paper letters in the mail that purport to be from the Federal Reserve, referencing the real name and titles of genuine Schwab personnel, tech company employees, and FDIC analysts who are supposedly the individuals contacting them by phone. The letter encourages clients to verify each person's identity through their LinkedIn profiles, making the scam even more convincing.
To protect yourself, please remember:
If you receive any contact or notice from unverified sources regarding your accounts with Birchbrook, please contact us immediately. We are here to help navigate all of your finance related concerns.